Another title for this blog could be, “Customer Service, the rumor of its death has been greatly exaggerated.” Let’s face it there isn’t a whole lot of personal connection in the service world any longer. Today we pump your own gas, (yes, there was a time when it was done for you), shopping online, and [...]
Hopefully you’ve read today’s Dallas Morning News Word change in DART policy raises questions from gay rights activists and/or Dallas Voice DART guts transgender policy regarding the recent activities of the DART board. Just so we’re all on the same page we all know that DART (Dallas Area Rapid Transit) has been toying with the [...]
On Wednesday, April 7 at 1pm Mountain, the North Texas GLBT Chamber of Commerce and National Gay & Lesbian Chamber of Commerce (NGLCC) invite you to dial into the Direct Connection Series, a new phone-in program that will discuss innovative ways to take pride in your business and grow your customer base! Email supplierdiversity@nglcc.org to [...]
The North Texas Gay Lesbian Bisexual Transgender (GLBT) Chamber of Commerce has been named the 2010 Chamber of the Year by the National Gay & Lesbian Chamber of Commerce® (NGLCC). The announcement came on Friday, March 26 as we were celebrating our 5th Anniversary. Kate Karasmeighan, Chief of Staff and Director of Affiliate & External [...]
Dallas Morning News’ Serial Entrepreneur series profiles Chamber Member, Rebecca Ramos. Imagine my surprise when I opened Sunday’s Dallas Morning News Business section. Besides seeing Tiger Woods (aren’t we over that yet?), staring right at me was the smiling face of Rebecca Ramos. I almost ended up with my Fiesta cup full of coffee on [...]
The North Texas Gay Lesbian Bisexual Transgender (GLBT) Chamber of Commerce has announced the recipients of the 2009 Business Excellence Awards. The Awards were created to recognize Chamber Members and community leaders. The 2009 Award recipients are: Texas Instruments – Corporate Ally; Presented to a major employer located in the North Texas area that has [...]
Was it only a week ago that North Texas experienced the Storm of the Century? It wasn’t quite a Stephen King story, to the best of my knowledge there wasn’t a demonic killer with a wolf-head cane saying, “Give me what I want, and I’ll go away.” That’s not exactly correct. They may not have [...]
This just in! TrendyMinds, an NGLCC-certified business based in Indiana, was selected to attend President Obama’s State of the Union address, thanks largely to the strong ties between the White House and the National Gay & Lesbian Chamber of Commerce. Read the full story at http://www.nglcc.org/BIZ/community/TrendyMindsatStateofUnion Congratulations to TrendyMinds and to the NGLCC!
It’s nice to have your work recognized. Even nicer when it’s unsolicited. That’s why the Chamber and our travel marketing partners the Dallas Tavern Guild and the Dallas Convention & Visitors Bureau were so thrilled when the NGLCC – America’s LGBT Chamber of Commerce featured Dallas as a “Hot” destination for LGBT travelers. The Dallas [...]
On December 10, I posted Fried by Fry’s. Although it may have seemed to be a rant (which it was) there really was more to it. Surprisingly, reporter Jill Griffin wrote a great article in the Austin Business Journal about me. Well, not about ‘me’ personally, but about unhappy customers. One unhappy customer can multiply [...]